Parenthood
New mom gets message about her newborn on doorbell camera from UPS driver she can’t ignore
When Jessica heard the driver's message the new mom shared the doorbell camera footage online where it spread like wildfire.
Rebecca Reid
12.21.21

A delivery driver’s kind words were just what a new mom needed to hear.

UPS driver, Dallen Harrell, paused his busy delivery schedule to give one family a very important message of encouragement. He had noticed the Roswell, Ga. family’s “It’s A Boy” sign on their front lawn and wanted to wish them well. Harrell had recently become a father himself and wanted to pass on a message of understanding to the family.

YouTube screenshot - WRBL News 3
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YouTube screenshot - WRBL News 3

Dallen’s Ring Camera message goes viral.

In the now-viral video message, Dallen is heard wishing the family the best with their new addition. “If this is the ‘it’s a boy house’ who had the, I forget the name of the bird, I hope all is going well with your newborn. I had a child around the same time you guys did and I just hope everything’s going good. God bless, happy holidays,” said UPS employee, Dallen Harrell of Marietta, Ga.

YouTube screenshot - WRBL News 3
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YouTube screenshot - WRBL News 3

His message of kindness makes a huge impact.

When they heard the message on their Ring Camera, new mom Jessica Kitchel and her husband couldn’t believe the sincere and thoughtful gesture coming from a complete stranger.

YouTube screenshot - WRBL News 3
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YouTube screenshot - WRBL News 3

Kitchel was blown away by his words of encouragement.

“I just played it back and saw his message was just completely blown away by it…I think I needed it the most in that moment. Just encouragement.” — she told CBS46 Kitchel posted the video on social media where it racked up over 60,000 views. People were inspired by this young man’s kindness and wanted to give back in some way.

YouTube screenshot - WRBL News 3
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YouTube screenshot - WRBL News 3

The two new friends meet in person.

Kitchel was beyond excited when she was able to actually meet Harrell in person. They exchanged hugs and laughs over the story of kindness that started it all.

YouTube screenshot - WRBL News 3
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YouTube screenshot - WRBL News 3

“I was so excited to talk to him and just thank him for what his message meant to me,” Kitchel told CBS46

YouTube screenshot - WRBL News 3
Source:
YouTube screenshot - WRBL News 3

Kitchel was bound and determined to give back.

After meeting, Kitchel asked Harrell if there was a baby registry set up for his newborn. It turned out that he and his fiancé had not had a baby shower. With this new development, Kitchel went to work posting his registry links online.

YouTube screenshot - WRBL News 3
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YouTube screenshot - WRBL News 3

Everything on his registry was purchased…by complete strangers.

“Complete strangers. I wouldn’t know them from a can of paint. Just God’s vessels,” Harrell told CBS 46. Harrell was so touched by the kindness of strangers and he hopes to stay in contact with Kitchel and her family. “I don’t want it to be a one-time deal. Not a season, for sure, a lifetime,” he told CBS 46.

YouTube screenshot - WRBL News 3
Source:
YouTube screenshot - WRBL News 3

It doesn’t take much to lift someone else’s spirits.

“It’s so easy right now to focus on what isn’t going right and the fact that we all got to see somebody just take a second in their day and show an easy act of kindness, that really meant a lot.” – Kitchel told CBS 46

Now watch the video of this heartwarming story.

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By Rebecca Reid
hi@sbly.com
Rebecca Reid is a contributor at SBLY Media.
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